Security and privacy
Where are my conversations stored?
The text of your conversations is stored encrypted on secure servers — so Vesna remembers you and what you talked about before. You can delete everything at any time in Settings.
Is my voice recorded?
No. We don't record or store audio of your voice. Sound is processed in real time by our voice infrastructure and isn't kept as a recording. No one on the team listens to your conversations.
How are payments protected?
Payments are processed through Stripe (PCI DSS Level 1 certified). Vesna doesn't store your card details — only your subscription status and the last 4 digits for display.
Can I delete all my data?
Yes. In your account → Delete account. All data is deleted immediately and irreversibly. If you had an active subscription, it will be cancelled automatically.
Do you use my conversations for training?
Your conversations are yours: we don't sell them and don't use them for advertising. To make Vesna better we may use de-identified data — without your name, contacts or anything that points to you. Our service providers process data under data-processing agreements.
Contact
Security questions: security@vesna.you
General questions: support@vesna.you